Central London | Permanent
Salary: c£23,000 + Bonus
Working in central London, this successful business has developed a technology solution for the finance industry which allows organisations to keep abreast of regulation changes and to analyse their portfolios to ensure that they remain compliant in an ever changing regulatory landscape. They now have an opportunity for a graduate with a passion for new and innovative technologies to make a real impact upon the provision of user support and the information security of the platform going forward. The appointed candidate will join the IT team providing first line support to users of the platform, carrying out bug fixes, supporting development and offering exceptional support to colleagues. Specific duties will include:
Client facing support of the saas application
Internal email and telephone based support for the internal team including maintenance and support of: Windows and Linux servers, Wordpress website and CRM system, Office 365 and AWS infrastructure
Testing software functionality and contributing towards the quality of the product
Creating and reviewing help files and user guides to assist clients using the applications
Contributing towards ongoing information security in a heavily regulated and ever changing data environment.
This role would suit a graduate in Information Technology, Software Engineering, Computer Science and potentially Business Information Systems with demonstrable knowledge in the following areas:
PC hardware set up and configuration
Confident user of Microsoft Office suite
Administration of Linux and Windows operating systems
Understanding of key protocols including: SSL/TLS, TCP/PIP, DNS, DHCP, SMTP, VPN
Network administration and subnetting
Approaches to troubleshooting and problem solving in a technical environment
How to approach the improvement of policies and procedures to reduce threats and operating risks
Clear verbal and written communication skills in a client facing environment.
Any experience of using AWS as well as information security best practices would be a distinct advantage.
Applicants should ensure that they have a clear, strong personal statement in support of their application, which details the areas of the job description of which they have knowledge and experience.
Closing dates are for guidance only so your early application is encouraged.