Manila Case Study Sept 2024 & Jan 2025 Cohorts

Course: MSc. Applied Food Safety and Quality Management with Work Placement

Job Title: Technical Assistant

Placement Company: Global Grains

Manila’s placement at Global Grains gave her wide exposure to the food industry. She visited supplier sites in Thailand and Turkey, where she took part in factory visits, supplier audits and production reviews. She worked alongside senior technical professionals, including the Technical Director of one of the UK’s largest retail food businesses. She also attended meetings with major UK food industry clients and helped with compliance checks and labour assessments.

At first, Manila found product specifications and technical documentation challenging because she had little previous experience. With support from her manager and plenty of practice, she learned to complete specifications accurately and manage technical documentation with confidence. Step supported her throughout with appraisals, bi-monthly calls and a virtual visit.

David Buttery, Director, called Manila an “ideal student” who has “blossomed” from an inquisitive learner into a knowledgeable and confident Technical Assistant. He highlighted her curiosity, her critical thinking and her professionalism with suppliers, customers and colleagues.

Global Grains has offered Manila a full-time position, which she has accepted, and will support her visa application. Next, she will begin presenting technical information to internal teams and, in time, to clients.